PRESS RELEASE
D'oreale Grande Hotel Wins World Luxury Award 2019
Monday, October 14, 2019
The winners of the annual World Luxury Hotel Awards were announced on 12 October 2019 at a glitzy affair at Arctic TreeHouse Hotel and SantaPark in Rovaniemi, Finnish Lapland. Emperors Palace's 5-star D'oreale took home the award for 2019 Luxury Casino Hotel on the African continent.
The World Luxury Hotel Awards recognize establishments for world-class service excellence. Awards are presented on a country, regional, continent and global basis. Winners are selected by public vote online, providing true recognition that reflects the hard work and dedication exhibited by staff.
“The most coveted award is the overall Global Hotel of the Year award,” says Tanique Echardt, Executive Manager of the World Luxury Awards, “Many factors play a part in determining the winner; brand, location, design, and overall guest satisfaction as fed back via online reviews as well as what reflects in the property’s votes during the annual four week voting period. This year the focus was on unique design, classy elegance and outstanding service excellence.”
This year’s Global Hotel of the Year award went to Mandarin Oriental Bodrum in Turkey and the Chairman’s Choice Award was presented to W Verbier in Switzerland. Both winners are highly deserving of these prestigious awards, epitomizing as they do the ethos of luxury and fine service.
In his speech to welcome guests, Executive Director of Business Finland and Head of Visit Finland, Paavo Virkkunen said “Luxury travel is moving in the direction of genuine, high-quality experiences, where the value of globally rare things like clear air, clean water - and sustainable and responsible use of these commodities - form the fundament of local services, activities and cuisine. Personalized service, design and organic raw materials, caring attitude and safe activities - even in extreme nature conditions - that leave permanent memories. These are the ingredients of Finnish luxury that spreads happiness to our global guests”.
“We congratulate this year’s winners. True luxury is not easily attained. It takes highly efficient and dedicated staff who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenge goes unresolved. This is the definition of luxury. It is what makes the winners shine.” says World Luxury Awards Marketing Director, Michael Hunter-Smith.
Reviews
First, look down when you walk in: the interior walkways are paved with authentic Smart Stone Huguenot Cobbles, engineered specifically to replicate the tactile feeling of walking on real, ancient Roman highways. It is an incredible piece of immersive design that has stood the test of time since its inception.
Second, as someone sensitive to travel fatigue, the engineering here is spectacular. Despite being right next to major runways, the structural acoustics completely eliminate aviation noise. Furthermore, if you explore the convention wing, the rooms are named chronologically after Roman Emperors (Claudius, Augustus, Tiberius), featuring a highly advanced smart-lighting system that subtly shifts tone to help international travelers fight jet lag.
The multi-tiered security checks at the gates provide immense peace of mind, making it a safe, self-contained empire. From the manicured garden paths to the world-class service, it is a flawless, deeply thought-out destination. Don't just stop by for a quick game—take a moment to appreciate the sheer craftsmanship of the Palace of Dreams!
Hidden Details Most Guests Don't Know The Secret History of the Floors:
When the resort opened in September 2000, it was named Caesars Gauteng. The internal casino paths use custom Huguenot Cobble and Shepstone Pavers designed by SmartStone to precisely mimic the durability and texture of ancient Roman stone highways.
The "Imperial Court" Conference Subtext:
The major conference rooms in the South Wing are purposefully named after successive Roman emperors—Claudius, Augustus, Tiberius, Florian, and Romanus. They feature a hidden central smart-lighting grid that automatically shifts color warmth to match the biological clock of travelers suffering from jet lag.
The Multilayered Security Ring: Casual visitors often miss how tightly the security net is woven. Because of its position right next to O.R. Tambo International Airport, the property utilizes an advanced, continuous perimeter sweep and bag-screening protocol that keeps it significantly safer than standard commercial venues.
The Sound-Insulated Aviation Oasis: Despite being directly in the flight path of Africa's busiest airport, the structural glass and architectural roofing are uniquely engineered to absorb low-frequency jet engine vibrations, meaning you can sit in the gardens or sleep in the hotels in absolute peace
Where to find us
64 Jones Road, Kempton Park, South Africa
EMPERORS PALACE, THE PALACE OF DREAMS IS OPEN 24 HOURS A DAY 365 DAYS A YEAR