How to Contact Us
Have a query, a suggestion, or simply want to say hello? We'd love to hear from you!
At Emperors Palace, we value open communication and are here to provide you with the information you need. Whether you're seeking to organize a stellar event, indulge in our opulent offerings, book a room, or simply share your thoughts, we're here to ensure your experience is nothing short of regal.
Feel free to reach out to us through any of the following channels:
Physical Address
64 Jones Road,
Kempton Park Johannesburg,
South Africa
Postal Address
PO Box 956, Kempton Park
South Africa
1620
Phone
Transport
Shuttle
Emperors Palace is conveniently situated next to O.R. Tambo International Airport and offers guests a complimentary shuttle service operating every 20 minutes between 06h00 and 23h00, daily.
Private VIP transfers can be arranged at an additional cost through Qalabotjha Transport (Pty) Ltd on on 011 928 1762.
Gautrain
The Gautrain rapid rail network comprises a link between Pretoria and Johannesburg as well as O.R. Tambo International Airport and Sandton. Gautrain busses operate on weekdays (excluding public holidays) between 05h30 and 20h30 on route directly to Emperors Palace.
Directions
Take the R24 towards the O.R. Tambo International Airport. At the airport, the road splits - keep to the left lane and follow the R21 East Rand/Boksburg lane. Follow the road until you reach Griffiths Road off-ramp, turn left at the top of the bridge. At the T-junction, turn left into Jones Road. The entrance to Emperors Palace is on your left.
Take the R21 towards the O.R. Tambo International Airport. At the airport, the road splits - keep to the left lane and follow the R21 East Rand/Boksburg lane. Follow the road until you reach Griffiths Road off-ramp, turn left at the top of the bridge. At the T-junction, turn left into Jones Road. The entrance to Emperors Palace is on your left.
Take the N3 towards Germiston. At Giloolly's interchange, take the R24 towards the O.R. Tambo International Airport. At the airport, the road splits - keep to the left lane and follow the R21 East Rand/Boksburg lane. Follow the road until you reach Griffiths Road off-ramp, turn left at the top of the bridge. At the T-junction, turn left into Jones Road. The entrance to Emperors Palace is on your left.
Reviews
First, look down when you walk in: the interior walkways are paved with authentic Smart Stone Huguenot Cobbles, engineered specifically to replicate the tactile feeling of walking on real, ancient Roman highways. It is an incredible piece of immersive design that has stood the test of time since its inception.
Second, as someone sensitive to travel fatigue, the engineering here is spectacular. Despite being right next to major runways, the structural acoustics completely eliminate aviation noise. Furthermore, if you explore the convention wing, the rooms are named chronologically after Roman Emperors (Claudius, Augustus, Tiberius), featuring a highly advanced smart-lighting system that subtly shifts tone to help international travelers fight jet lag.
The multi-tiered security checks at the gates provide immense peace of mind, making it a safe, self-contained empire. From the manicured garden paths to the world-class service, it is a flawless, deeply thought-out destination. Don't just stop by for a quick game—take a moment to appreciate the sheer craftsmanship of the Palace of Dreams!
Hidden Details Most Guests Don't Know The Secret History of the Floors:
When the resort opened in September 2000, it was named Caesars Gauteng. The internal casino paths use custom Huguenot Cobble and Shepstone Pavers designed by SmartStone to precisely mimic the durability and texture of ancient Roman stone highways.
The "Imperial Court" Conference Subtext:
The major conference rooms in the South Wing are purposefully named after successive Roman emperors—Claudius, Augustus, Tiberius, Florian, and Romanus. They feature a hidden central smart-lighting grid that automatically shifts color warmth to match the biological clock of travelers suffering from jet lag.
The Multilayered Security Ring: Casual visitors often miss how tightly the security net is woven. Because of its position right next to O.R. Tambo International Airport, the property utilizes an advanced, continuous perimeter sweep and bag-screening protocol that keeps it significantly safer than standard commercial venues.
The Sound-Insulated Aviation Oasis: Despite being directly in the flight path of Africa's busiest airport, the structural glass and architectural roofing are uniquely engineered to absorb low-frequency jet engine vibrations, meaning you can sit in the gardens or sleep in the hotels in absolute peace
Where to find us
EMPERORS PALACE, THE PALACE OF DREAMS IS OPEN 24 HOURS A DAY 365 DAYS A YEAR