Frequently Asked Questions
Staying at one of our four award-winning hotels
Yes, we have an in-house transport company called UNICAB which provides a number of services including site-seeing tours. Click on this link to see the site-seeing brochure.
For any items left behind in hotel rooms, please contact Hotel Guest Relations on HotelGR_Emperors@pger.co.za
UNICAB offers a private car service at R200 one way. Please contact firstname.lastname@example.org for more information.
Yes all four hotels offer disabled facilities.
Emperors Palace offers a substantial number of parking bays around each of the hotels as well as a multi-story car park.
No, please enter through the tollgate with proof of your reservation.
Our normal cancellation policy allows for bookings to be cancelled up to 18h00 on the day that your arrival was scheduled. Should you cancel your reservation after 18h00 we will charge 100% cancellation fees. From time to time we will promote certain accommodation deals where a deposit is not refundable should you cancel irrespective of how long in advance you cancel. Always remember to read the terms and conditions when making a reservation.
Yes – upon checkout please inform your receptionist that you would like to have your invoice mailed to you. You might be asked for your e-mail address if we do not have it on your profile already.
Aurelia’s R155, Oriana R135, Primavera R110, F.L.A.G. R110 - Children 0-3 No charge; Children 4-5 75% off the full price, Children 6-12 50% off the full price.
Yes – all our king size beds are extra length.
Yes – all our hotels offer special assist rooms and disabled parking facilities. The resort as a whole is wheelchair friendly.
Booking a conference
We do have commissionable rates based on corporate agreements signed. Please contact the Group Sales Department on 011 928 1903 or email sales @peermont.com for more information.
You can redeem your corporate meal voucher at any of our food and beverage establishments on the resort.
Playing the tables
On our Baccarat tables we offer a wide range of differentials from R200 to R50, 000, R500 to R75, 000, R1,000 to R100, 000, R1,000 to R150, 000 and R2,000 to R200, 000. Apart from one table all our Baccarat games are a no–commission Baccarat.
With Racetrack we take as many call bets as humanly possible.
Hosting a wedding
At Emperors Palace we can tailor wedding packages to suite your needs. Please call 011 928 1903 or email email@example.com for more information.
Where to find us
64 Jones Road, Kempton Park, South Africa
EMPERORS PALACE, THE PALACE OF DREAMS IS OPEN 24 HOURS A DAY 365 DAYS A YEAR