Emperors Palace is open for business

Wednesday, July 1, 2020

Peermont’s flagship property, Emperors Palace Hotel, Casino, Convention and Entertainment Resort, is open for business. Conveniently located next to the O.R. Tambo International Airport, the Palace of Dreams’ reopening is in accordance with provisions as stipulated by the Department of Health (DOH) and World Health Organisation (WHO).

Precautionary measures include, wearing a face mask or shield at all times, daily temperature screening (if a temperature of 37.5ºC and higher is recorded, access will not be permitted), record keeping of guests at entrances, thorough and regular cleaning of all areas and touch points, and the deployment of extra hand sanitiser dispensers to key public areas. The resort’s gaming activities resumed with a limited number of players per table games and alternate slot machines being disabled to ensure adherence to social distancing requirements. To effectively manage capacity, access to the various gaming areas is limited to Winners Circle loyalty members. In addition, protective screens have been placed at all Cash Desks including at the Winners Circle Desk.

“We have been working tirelessly to ensure, every possible measure is in place to ensure the health and safety of everyone who enters our property. And that is why we have enforced a multi-layered set of protocols and procedures to safeguard the well-being and safety of our guests. Furthermore, our employees have been fully briefed and trained on best practices,” comments Clive Tavener, Complex Operations Executive at Emperors Palace.

The luxurious five-star Peermont D’oreale Grande, one of the resort’s four hotels, is open to business travellers.  All hotel rooms have been deep cleaned with utmost care and hygienically sealed, with all non-essential, high touch-point items removed. Those in need of some rejuvenation and relaxation can visit the Octavia’s Sensorium Day Spa on the ground floor of the hotel, where a range of spa treatments and therapies will de-stress, re-energise and transform body and mind.  The spa will be open from 08h00 – 19h00 from Mondays to Fridays, 08h00 – 18h00 on Saturdays and from 08h00 – 17h00 on Sundays and public holidays.

For those wishing to dine, Aurelia’s Restaurant at the D’oreale Grande is open daily for breakfast and lunch, and from Tuesdays to Saturdays dinner is available. The Bistro section of the Egyptian themed Rosetta’s Restaurant is open daily from 08h00 – 24h00 and offers guests a variety of pre-packaged sandwiches and pastries on a grab and go basis. To avoid guests having to touch menus in restaurants, they have been made available online.  The tables have been spaced out to have at least a 2-metre spacing between them to adhere to social distancing. In the Entertainment Emporium, the following restaurants are open daily; Portuguese eatery, Platia Greek Taverna

(from 12h00 – 21h00); Tribes African Grill and Steakhouse (12h00 – 21h00); Italian Kitchen (11h30 – 20h30); Taste of Mumbai (11h30 – 21h30) Goldrush Spur (11h00 – 20h00 from Sundays to Thursdays, and 11h00 – 21h00 on Fridays and Saturdays) and Nando’s (14h00 – 22h00 from Mondays to Thursdays, and 12h00 – 22h00 from Fridays to Sundays). The sale of alcoholic beverages at restaurants is prohibited in accordance to COVID-19 protocols. The remaining restaurants, fast food outlets, Convention Centre, hotels and other leisure facilities will open in due course.  As per legislation, guests are required to continue practising good hygiene, wear mandatory protective face mask or shields, and practise social distancing.

Emperors Palace proudly supports the National Responsible Gambling Programme. Call the Problem Gambling Counselling Toll-Free Helpline on 0800 006 008 for support. Players must be 18 years or older. Winners know when to stop.

For more information on the COVID-19 health and safety protocols for Peermont, visit  Emperors Palace is a Peermont resort. Visit and connect with us on Facebook, Twitter, Instagram, LinkedIn and YouTube.


Where to find us

64 Jones Road, Kempton Park, South Africa


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